Ecotech Staffing up for Nationwide MPS
Ecotech Staffing up for Nationwide MPS
February 11, 2010
Ecotech Staffing up for Nationwide MPS- Managed Print Services
Specialist.Managed Services Operations
San Diego, CA 92111
POSITION PROFILE
The MPS Specialist will execute Ecotech Imaging Managed Print Services strategy at an Area level. Candidates will expand sales revenue in current account base as well as drive new market share. The MPS Specialist is responsible for ongoing pre-sales support, opportunity analysis, demonstrations and value proposition presentations as well as working closely with the Area Print Program Manager to ensure effective implementation and post-sales support. The MPSS must maintain a complete knowledge of program features, benefits, value proposition, tools and processes and must understand printer fleet dynamics, strategy, and pricing models.
JOB DUTIES AND RESPONSIBILITIES
Performs complex business analyses of customer’s business communication requirements and develops benchmark demonstrations, proposals and value propositions that exceeds customers’ requirements resulting in the development of new customers and retention of existing Managed Print Services accounts by applying a consultative approach.
Serves as the Area-based subject matter expert relative to Ecotech's MPS programs, services and hardware/software
Assists in drafting document (print) assessments for delivery to clients. Locally, owns the methodology for delivering assessments to prospects.
Proactively develops new customer contacts, reviews leads, and participates in customers’ strategic planning sessions.
Understands and delivers all MPS tools to Ecotech's PS and other resources as appropriate
Monitors and reports upon the pipeline for Managed Print Services opportunities. Identifies and escalates any inhibitors within Ecotech with respect to the initiative
Keeps current on new printer product developments, competitive services and industry trends provides feedback as appropriate to Marketing and other Ecotech resources
Provides training and direction to Area sales force relative to Ecotech's Managed Print Services programs and in the identification and development of Managed Print Services opportunities
Actively collaborates with the Area Print Program Manager to ensure seamless integration of the printer fleet strategy into mainline sales
Works collaboratively with peers, National Accounts and others on multi-Area opportunities
Actively develops pricing for Managed Print Services opportunities through use of Ecotech's printer fleet Bid Desk has limited discretion to adjust pricing locally
Actively engages with local sales in the identification and pursuit of Managed Print Services opportunities with new and existing customers
Supports sales opportunities by providing information on product capabilities and technical specifications, applications, pricing, positioning, business case analysis and related tactical assistance.
Collaborates with the APPM on the account review process for Managed Print Services-only customers assists with the account review process for all other accounts with Managed Print Services
Keeps management informed regularly as to the status of this initiative.
Meets or exceeds Managed Print Services revenue and gross profit expectations.
Provide on-going general prospecting guidance to the general line sales team and Major Account Executives.
Plans and consults within a team-based work environment to coordinates activity.
Promotes products and represents the company at off-site customer meetings.
Maintains records of all account activity within sales database.
Identifies contacts in accounts and conduct strategic calls.
Builds credibility through sold deals and continual communication. Publishes “wins” and case studies as appropriate.
Participates in the development of the annual business plan for Managed Print Services and suggests adjustments to the Plan as required.
Actively collects and reports on customer satisfaction - responds appropriately.
Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)
Four-year College degree or equivalent experience preferred.
Minimum of 2 years project management experience supporting national program rollouts preferred.
Prior experience in a pre-sales role preferred
Prior experience selling, servicing or managing printer fleets preferred.
Send resume to careers@ecotech-imaging.com
